Case study

Flexible waste and payment solutions for Left Handed Giant

27 Jan 2026
Left Handed Giant venue
24% savings on card payments
26% savings on waste management
dedicated account management

Case study: Left Handed Giant

Left Handed Giant is a much-loved name in Bristol’s independent brewing scene, with a growing portfolio that includes their main brewery, taproom, Small Bar and Renato’s. Since 2021, we’ve partnered with LHG to help with their waste management and card payments across all sites. Starting with their flagship brewery, in central Bristol, and expanding to other venues over time.

Our work has focused on cost savings, service availability, and operational flexibility, supporting the seasonal needs of a hospitality business.

The challenge

With multiple venues and a busy schedule, Left Handed Giant needed a solution that could adapt to their unique operational pressures. Key issues included:

Card payments

  • High card processing fees with limited visibility or control.
  • Inconsistent service and no direct contact with their provider.
  • Connectivity issues at certain sites due to a lack of 4G, impacting reliability

Waste management

  • Unreliable waste collections and lack of recycling
  • Small Bar and Renato’s space is limited, and daily pickups are required.
  • No tailored service in place, leading to missed collections and operational headaches.

Our solution

We developed a flexible, tailored solution across card payments and waste management. Ultimately, delivering savings, operational reliability, and room for flexibility.

Card payments

  • Introduced a new merchant account and integrated payment terminals.
  • Enabled temporary terminal hires for events and seasonal peaks.
  • Resolved connectivity issues by providing terminals with reliable 4G capability.
  • Ensured all systems worked seamlessly across multiple venues and point-of-sale environments.

Waste management

  • Replaced the existing setup with a service designed for the specific needs of each site, including daily collections where needed.
  • Introduced new recycling streams and continue to support expansion into more material recycling schemes, such as kegs.
  • Provided a single point of contact for all waste needs, ensuring faster resolutions and smoother operations.

The results

  • 24% savings on card processing fees
  • 26% reduction in waste management costs
  • Seamless payment processing with temporary terminal hire options
  • Reliable daily waste collections and tailored services for space-limited sites
  • Ongoing collaboration to expand recycling and sustainability initiatives
  • Clear communication with dedicated support across all services.

The next steps

Our partnership with Left Handed Giant continues to evolve as we support their growth and operational needs.

Would you like to review your card payment solution or waste management plan? Get in touch today.

Since partnering with Unyfi, we’ve achieved significant cost savings and seen a clear uplift in service quality across both card payments and waste management. They’ve also been consistently reliable, with high standards of open communication and quick responses that translate into fast, effective action when it’s needed. I highly recommend partnering with them.”

Will

Director of Operations (Bars)

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